Customer service

I ordered a 'package deal', including a Cube 3 printer, scanner and 2 software packages. 6 months later, the printer still isn't available and I tried the scanner and it's complete ***.

Checked the internet reviews and apparently nobody can get the Sense scanner to work. But, they still sell it. So, I asked Cubify to refund my scanner and cancel my printer order. No way.

Even though I ordered a 'package deal' and they sent me bits here and there. No refunds, even on the scanner which doesn't work at all. Do not buy anything from Cubify. That's my advice.

It might be a little more, but choose Makerbot. Cubify is useless and corrupt.

Reason of review: Damaged or defective.

Monetary Loss: $1000.

Preferred solution: Full refund.

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